CarePlus

Tag: Best of Bethesda Home Health Care Provider

  • Home Health Care: Five Things to Look for in a Provider

    Home Health Care: Five Things to Look for in a Provider

    It’s a difficult topic to discuss with your family and loved ones: the choice of a home health care provider. However, it is one of the most important decisions you will ever make. 

    So, in order to help guide the decision-making process for a home health care provider, here are five considerations:

    1. Is the staff experienced and licensed? : Thorough screening of prospective caregivers is a priority as you are ensuring the safety of your loved one in their care. Caregivers must have all the up-to-date, certifications, and licenses for the specific care that you require. Your caregiver should be experienced, professional, and compassionate. 
    2. How many years have they been in business? Every business has to start at some point in time yet a caregiver from a reputable company with years of experience is a plus when seeking care for your loved one. In-home health, companies that have been in business for numerous years may have higher retention rates and more experienced caregivers. In addition, established companies tend to have excellent training programs in place to retain compassionate caregivers and grow referrals. 
    3. What services do they offer? : If you are looking for nursing or supportive services, a comprehensive home healthcare provider should be able to deliver a wide variety of services.  Among those services may be hourly and live-in home care services either at home or at an assisted living facility or nursing home. Care Plus provides both in-home care and nursing home services. Our services are customized to meet the needs of the patient and their families. It may be a short-term or long-term plan. Avoid “cookie-cutter” or “one size fits all” service providers. Each patient is unique and deserves a customized plan that will meet their unique needs.
    4. What do the reviews say? : Reviews are a reliable resource that can be quite helpful to you as you weigh the different caregiving choices. Home health care providers that have been in business over the years, should have an extensive list of online reviews.   You can visit the www.caring.com, Better Business Bureau (BBB), Yelp, Google My Business, and Facebook should have client reviews posted on their pages. The caregiver website should have testimonials posted, too. We also recommend that you call the caregiver and ask for references.
    5. What do they provide for Alzheimer’s and dementia patients? Make sure the caregiver offers services for Alzheimer’s or dementia patients. As older adults age this may be a need and having an In-Home Healthcare provider who is attuned to early signs of dementia is imperative. Check with the company to verify that the caregivers have specialized training in these health conditions.

    It will give you peace of mind knowing that they have the best care available. These five tips will prepare you for your next steps. If you should have any questions feel free to reach out.

    CarePlus Home Health, Inc. has experienced and compassionate home health caregivers. Call us at (301) 740-8870 for a consultation. We offer home care in the Montgomery County, MD area. 

  • CarePlus: Simply the Best of Home Care Agencies

    CarePlus: Simply the Best of Home Care Agencies

    Earlier this year, CarePlus won the Best of Home Care Provider of Choice award. We were one of only 18 sites in Maryland to make the list. The award was made by a professional evaluation firm that we engaged to collect monthly feedback from our clients and give us suggestions for improvement.

    One important reason that people hire home care agencies rather than hiring individual providers on their own is that agencies screen, interview, and test caregivers, check their references, and run a background check. The family of an older person does not have to do this work to feel that their loved one is in safe hands, and in most cases the agencies have already had positive experiences with the caregiver. (See the CarePlus qualifications and guidelines for prospective employees.)

    In the same way, people deserve to know that the home care agencies they are considering have been vetted, tested, and reviewed. To meet this need, agencies like CarePlus engage outside evaluators to tell them how they can improve and to tell the public how they compare with other agencies. These evaluators speak with older people in the agency’s care or their families, report to the agency with feedback and suggestions for improvement, and share their ratings with the public, especially those looking for home care services of their own.

    To ensure that we’re giving the best service possible, CarePlus has engaged Home Care Pulse, the home care field’s leading firm in satisfaction research, to poll our clients and let us—and prospective clients—know how we’re doing. Every month, Home Care Pulse speaks with a percentage of clients we serve and asks them about the quality of service provided by our caregivers, communications with our office staff, the impact of our services on their daily lives, and other issues. Every month, they provide us with a report and post the results on their website, Best of Home Care.com. This year, they designated CarePlus a Provider of Choice.

    To win this rating, CarePlus had to qualify as a Home Care Pulse Certified Trusted Provider™ for at least six months and receive higher ratings than others in the field during that time. We agree on the percentage of our clients or their families to be contacted by Home Care Pulse, but we cannot specify which clients will be interviewed. Conversely, clients and their families cannot provide a spontaneous review, whether positive or critical; respondents are selected randomly by Home Care Pulse.

    Those we serve say that our caregivers are thoughtful, compassionate, flexible, and good at following instructions. They appreciate our office staff for their consistent communication, their efficiency, their help with solving new problems, and their connections to outside resources.

    CarePlus is also ranked on Family Assets as 2 out of 9 total home care home care agencies in the city of Gaithersburg, 18 out of 158 home care providers within a 20-mile radius, and 16 out of 177 home care providers within the state of Maryland.

    Starting August 14 through September 13, the Readers’ Poll for Best of Bethesda will be open. There are quite a few categories that support our aging community in Bethesda and the surrounding areas. You will have the opportunity to vote CarePlus as the best In-Home Care Provider. We hope to raise awareness and share our expertise to support families in our community.

    Vote CarePlus best In-Home Care in the Best of Bethesda Readers’ Poll for 2020. Click here to vote.

    Home care is our passion and for nearly almost 25 years, we have taken pride in providing our clients in Montgomery County and the surrounding area with excellent home care services by highly trained, trustworthy and compassionate caregivers. See assisted daily living at home and our other services.

  • Putting Families First: Parkinson’s Care Program

    Putting Families First: Parkinson’s Care Program

    Your loved one has been living with Parkinson’s or Parkinson’s + Dementia, CarePlus can help.

    Our client Roxanne J. shares about the assistance Tom provided in managing her life before Parkinson’s. In addition, she shares her gratitude for the caregivers at CarePlus Home Health in helping manage her activities of daily living after her onset of Parkinson’s.

     

    Roxxane J: “Tom, I think the most value that you have brought to me was that I worked with your personal trainer. I was able to lose 30 pounds and 30 points off my diastolic numbers in just about a year and a few months. That was the best thing that happened for me. But you’ve been very friendly and made me feel welcome in your office. And I have appreciated all that you’ve done in making sure that I was safe. Now, I’ve had an illness which requires quite a bit of help. I’ve had people like, Ummi, and others come into my apartment and help me do laundry, changing of sheets. And also, now you are bringing me my medications two times a day. And that has made me very healthy again. I am very happy with what has happened with my progress in such a short time and it is all because of CarePlus’ attention.”

    At CarePlus Home Health Inc., home care is our passion.  At CarePlus we recognize all our clients and value the importance of the service we provide. It is imperative to make the right fit for your family.  For the past 20 years, we have provided our clients in Montgomery County, MD and the surrounding areas with excellence, compassion and understanding. Our mission, to provide professional, compassionate care to individuals, while maintaining their independence and quality of life, in their home or community settings.

    If you are interested in learning more about our home care services including:  assisted daily living services,  bathing, companionship, dressing, exercises, grocery shopping, housekeeping/laundry and live-in support – please contact us at (301) 740-8870 or info@careplusinc.com.

  • 5 Tips to Find the Best Home Health Care Provider

    5 Tips to Find the Best Home Health Care Provider

    As the population ages, lives longer and the trend to “age in place” continues, the need for in home services are expected to grow. Finding the right fit for home health care can be challenging. As part of this thriving service industry, we have identified 5 areas that should be strong considerations when caring for your loved one.

    1. Qualified & Skilled

    Qualifications and a well-trained staff are essential to providing excellence in care. In addition, approaching the patient with empathy and understanding may impact a positive outcome for that family member. Make sure you interview and meet the team if possible before hiring.

    2. Flexible & Reliable

    Needs may change on a routine basis when aging and especially if there are medical conditions to consider. An illness, fall, surgery can disrupt the routine of daily living. So, make sure the provider can provide flexible and reliable services.

    3. Commitment & Dedication

    The aging population may require assistance during the day, evening or transitioning from hospital to home. It is a 24 hour, around the clock responsibility at times. Make sure the agency you select understands the needs of eldercare and will be committed to your family will provide the care when needed.

    4. Reputable & Community Focused

    Do your homework. Make sure the agency you select is a well- respected company, serves as providers to aging communities and leaders in the community for senior services.

    5. Specialized

    Make sure your home health care provider can manage many programs for your loved one, including: Assisted Daily Living, 24 Hour Program, Parkinson’s Program, Dementia Program, Stroke Program, 72 Hour Post Discharge Care, End of Life Support Program and Skilled Nursing Services.

    Professionals are aware of the need for change and flexibility when caring for aging seniors. The senior-care industry and home care services rely heavily on the individual caregivers.

    Caregivers should be responsive to the needs of their clients and customize their care strategy. Knowing your mom, dad or family member is safe, happy and receiving the best care to ensure positive and healthy outcomes is imperative.

    Choosing the best home health care provider for your loved one is a difficult task. Use these 5 tips to help guide your decision-making process to find the best home care health provider. Please contact CarePlus Health with any questions or concerns.